FAQ

❓ Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery usually takes 5–12 business days, depending on your location. You’ll get a tracking number via email once your order ships.


2. Do you ship worldwide?

Yes! We ship worldwide. Shipping costs and delivery times may vary by country — all details are shown at checkout.


3. Does the LumaBeam Nova come with a warranty?

Yes — every projector includes a 1-Year Product Warranty covering defects in materials and workmanship. Please note it doesn’t cover accidental or external damage.


4. What apps are built in?

The LumaBeam Nova includes Netflix, YouTube, Disney+, Stremio, Spotify, and more — so you can stream instantly without extra devices.


5. Can I still connect my own devices?

Absolutely. While built-in apps let you stream directly, you can also connect your phone, laptop, console, or streaming device via HDMI, USB-C, or wireless.


6. How big can the screen get?

Up to 130 inches of crisp, HD visuals — whether you’re in a bedroom, living room, or backyard.


7. What’s your return policy?

We offer a 30-Day “Love It or Return It” Guarantee. If you’re not happy, simply return it within 30 days of delivery for a refund.


8. Is it easy to set up?

Yes! The LumaBeam Nova is truly plug-and-play. Power it on, connect to WiFi (or your device), and you’re ready in under 2 minutes.